How Smart Can Your Hotel or Restaurant be?
餐廳酒店智能化升級
Now more than ever, hoteliers and restaurateurs see the need to utilise technology to improve guest experience and optimise management in security, efficiency and control capacity. Failing to keep up with the trend means one may risk jeopardising its reputation and eventually be eliminated. To embrace digital changes, Restaurant & Bar Hong Kong (RBHK) will showcase everything needed to smarten up your business, from online booking system, scan-to-order technology, e-payment tools, CRM systems to mobile guest journey solutions – you name it!
Online reservation is the new trend — the global restaurant reservation software market is expected to grow at a CAGR of 9.5% from 2022 to 2030, while 64% of hotels worldwide use booking engines to get direct bookings and customer information.
Food & Beverage/ Hospitality Management Systems
餐飲/酒店管理系統
Cloud-based solutions such as Cloud POS, CRM and ERP are highly sought-after to improve demand planning, supply chain management and overall operational efficiency in restaurants and hotels.
餐廳及酒店對銷售時點信息系統、客戶關係管理系統及企業資源規劃系統等雲端解決方案需求高企,希望以之改善需求規劃、供應鏈管理和整體運營效率。
e-Payment System
電子支付系統
Hong Kong is heading towards a near-cashless society with forecasts reporting paper money and coins will account for no more than 1.6% of point-of-sale transactions by 2024.
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