Dear Parker,
Greetings from The Langham, New York.
Upon reviewing, reservation for arrival 5/27/2023 for two nights
is booked under promotion rate which requires first night nonrefundable deposit upon confirming however the credit card on file has declined the deposit.
Could you please inform us if we should retry to charge the same card on file or if needed, please contact us as soon as possible within 24hrs to update the card information to retain the reservation.
Please do not hesitate to contact us if you need any further assistance.
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